PRIVACY POLICY

Nicegear.shop collects some Personal Data from its Users.
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Contact email: s[email protected]

1. INTRODUCTION

This privacy policy describes how your personal information is collected, used and shared when you visit or make purchases from Nicegear.shop (the “Site”)

Confidentiality and security of your personal data are important to us. We would like to offer you personalized services while respecting your privacy and choices.

“IF YOU DO NOT AGREE TO THE PERMIT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SITE SERVICES”.

This Statement aims to provide you with clear and understandable information about how we process personal data that you give us or that we gather from the several touchpoints you utilize. ways communicate with us (e.g., in-person, over the phone, via social media, digital apps, events), about the potential transfer to outside parties, your rights, and your choices for managing your personal information and safeguarding your privacy.

If we amend our Privacy Policy, we’ll post the new version on our platform to let you know.

2. WHAT DATA MAY WE COLLECT OR RECEIVE ABOUT YOU?

“Personal data” means any information that reasonably identifies you directly (for example, your name) or indirectly (for example, through a unique customer ID number).

Our collection of personal data is contingent upon the touchpoints encountered throughout our engagement and is restricted to information deemed pertinent to the exchange. Our data collection is limited to the use of “cookies” for site visitors unless you want to connect with us through additional touchpoints, such as (but not limited to) making a purchase on our website, contacting us by email, phone, or sending an online form, or posting comments or likes online.

For example, if you make a purchase from Nicegear.shop, we must collect information to process (and, where relevant, fulfill and ship) your order. For customers and other individuals who subscribe to our programs or services, we often collect contact details, contact preferences and information that allows us to make recommendations to you about products. products or services that may interest you. We may centralize information relating to our customers to organize it in one place, as this helps us manage our relationship with you and your choices and preferences. Or, if you sign up for our personalized newsletter, we will collect your email address.

Depending on your interactions with us, the personal data we receive may include information relating to:

Your identity and contact details (e.g. name, address, email address, date of birth);
Your purchases (online, including your order, tracking information, your purchase receipt, and the amount and type of your purchase) and any refunds or exchanges change;
Your use of our online properties, including when you accessed and interacted with them, the pages you visited and your interaction with our features. We also receive information to help detect and prevent consumer fraud, including but not limited to keyboard and browser language settings, whether data is auto-filled or manually entered , manually entered or copied and pasted data as well as proxy detection (social media sites, and databases (e.g. for data storage and maintenance));
Your Nicegear.shop account login information;
Your financial information to process your order (such as bank details);
Your request through our customer service or public relations department;
Your publications and mentions of our products on social networks.

We invite you to regularly inform us in writing of any changes in your contact details.

We collect and use sensitive information in limited ways

As described above, we collect personal data described under some laws as sensitive personal data, special categories of personal data, sensitive personal information or the terms similar (collectively referred to herein as “Sensitive Personal Data”). Here we provide further information about the categories of personal data described above that may be designated as Sensitive Personal Data and how we use the categories of Sensitive Personal Data This. We only use Sensitive Personal Data to provide you with goods and services and do not use that information to infer characteristics about you. Depending on what you choose to provide and how we interact with you, we may collect:

Log in to your account to provide Nicegear.shop products and services. Account login information is used to identify active users on any website that requires a login. Login information includes full name and corresponding email for that account as well as the related account password.
Financial information to process your order. We collect and use credit or debit card information and required security or access codes to process payments and fulfill any orders you make.
Passport-related information to process your order. We may collect passport or other government-issued ID information in connection with an order, including when you purchase a product in a country other than the country in which you live, so that you make a tax-free purchase of the value of the product. increase (VAT).

You pledge not to provide us with any inaccurate or misleading information and to notify us immediately if any information is. We have the right to request further documents as needed for the validation of any information you provide, at our sole discretion.

If you do not want us to obtain the aforementioned personal data or information, you can decide not to participate in our information disclosure areas.

3. How do we collect or receive your data?

We may collect or receive data through the following contact points:

Use Nicegear.shop;
Contact Customer Service, when you call, text, message us via Nicegear.shop support staff live chat;
During your purchasing journey, you will be able to choose between i) logging in to your existing Nicegear.shop account, ii) creating a new account, or iii) checking out as a Guest;
Digital media ads that you click on;
Paid search engine advertisements that you click on;
Video Surveillance: we use video surveillance in our stores to detect and address security and safety incidents, store theft, other potential illegal activities, and Full mention of personnel. If you visit our store, your image may be collected for these purposes;
Other third parties: fraud detection and prevention service providers or from public sources to meet legal and regulatory requirements, government entities, operating systems and platforms;
We may also use cookies, web beacons, flash cookies and other tracking technologies when you visit or navigate our website, such as pages and videos viewed; or
Surveys or satisfaction questionnaires you answer.
We may combine personal data we collect from you in-store with personal data we collect through our website or from the device you use to visit our website. us or from a third party.

3. For what purpose is your data used?

Depending on the context in which your data is collected, we use your data for:

The provision of Nicegear.shop products and services, including managing your orders, managing personalized content, communications and interactions with Nicegear.shop (digital or otherwise) and providing level of customer support;

Manage your account and profile (for example, to simplify your navigation across our various country-specific websites, if you navigate to another country, a guest account your products will automatically be copied in that marketplace. This means that it will not be necessary to create a new customer account);

Contact you by calling you, sending you emails, SMS or other communications, as permitted by law;

Managing your loyalty or rewards program;

Managing and improving our products and services, image and reputation;

Manage your requests linked to Nicegear.shop;

Payment management (online transaction security, fraud prevention, legal and compliance purposes, payment and collection issues);

Marketing purposes. For example, we may use your data to contact you about new products and special offers that we think you will find valuable based on your interests, or to sign up to receive general newsletter at your request (you have the right to refuse if you no longer wish to receive it). We and our partners may engage in interest-based advertising using your data collected across multiple websites, devices or other platforms; audio recordings and images: we may also collect audio recordings, photos of your product for repair and other information when you contact us;

Security and legal purposes to protect our company, customers, associates and platform. For example, we and/or our service providers use your data to prevent and protect against consumer fraud and violations of the Terms of Purchase;

Other internal purposes, such as to meet insurance and processing requirements, for administrative and audit purposes, and in some cases we may seek your consent if required by law ask us to do so; And

Analysis purpose:

> analyze your preferences and habits, predict your needs from your consumer profile and your publications/mentions on social networks.

> personalized customer experience: we may provide you with personalized communications by email, postal mail, SMS or call based on the communication preferences you have specified and your profile Your consumer profile (if permitted) (if you have an account, otherwise you can contact our customer service department (see “Contact Us” below)) . With your free, specific, informed and unambiguous consent (if required), we use your personal data to send you personalized communications based on your interests. your preferences (newsletters, offers, invitations and surveys).

The legal basis for processing your data may depend on the context in which your data is collected:

Your consent (e.g. to administer our tailored services, manage your browsing activity through cookies);

Contractual performance (e.g. managing access to your customer account, processing and tracking orders, your subscription to our loyalty program);

Our legitimate interests: improving our products and services, preventing fraud, securing our tools or regulating our communications.

4. How long do we keep your information?

Unless otherwise stated, we only retain your personal data for as long as we need it to fulfill the purpose for which it was collected, meet your needs or comply with legal obligations or our business and to carry out the purposes described above in this Privacy Statement. By way of example:

Once cookies are placed on your computer, we will usually keep them for no more than 6 months.

When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that you can no longer be identified.

We use the following criteria to determine how long we retain personal data:

Our relationship with you and the products and services we provide to you;

Your requests to us about your information or our products or services;

Any legal obligation to retain data or for our legal purposes (such as enforcing our agreements or litigation);

Legal recommendations and requirements, including applicable international, national, federal and state regulations; And

Technical considerations, feasibility and level of protection for your personal data.

5. Who can access your data?

We ensure that only legally authorized persons can access your personal data where necessary for the above purposes.

We communicate your information, including where possible in a form that does not allow direct identification, to:

Our trusted third-party service providers, including third parties responsible for managing our communications and alerts, third parties who assist us in organizing events, third parties that provide IT services, public relations agencies and third parties that assist us with logistics and customer care services, third parties that assist us in providing applications and other tools and third parties that assist us in managing your orders. In particular, we outsource certain services to third parties responsible for providing products to you, payment service providers and anti-fraud transaction assurance providers.

Third party partners who provide advertising, marketing, site performance, analytics and similar services, including cookies or other tracking tools, including for targeted advertising purposes behavior-based goals.

Please note that these third party partners may act as data controllers; In such cases, they have their own privacy policy.

You may also choose to separately disclose your personal data to certain partners, advertisers or affiliates by clicking on links to and from their websites. Please note that these websites have their own privacy policies that apply to personal data you may choose to entrust to them.

6. HOW TO PROTECT AND STORAGE CUSTOMER INFORMATION

We take a number of security precautions and work hard to maintain the security of your personal information on our systems.

Only specific workers with privileged access to our systems are able to access the personal information of users, which is kept behind secure networks. There is, of course, no assurance of total security.

We will maintain personal data in accordance with the provisions of the law on the protection of privacy of personal information and other applicable laws. That is, we will destroy or remove identifying information from your personal data when we receive your request in accordance with the provisions of applicable Privacy Laws or when we have reasonable reason to determine that:

There is no longer any other legitimate interest to keep these personal data.
The storage of such personal data no longer serves the purpose for which such personal data was collected;
Retention is no longer required for any legal or business purposes;

6. Update this Statement

We reserve the right to change this Statement at any time in our sole discretion and will post the date of last update at the top of this Statement. Such changes will be effective immediately upon posting them to Nicegear.shop’s website or otherwise making them available to you. We will provide additional notice to you if we make any changes that materially affect your privacy rights.

7. Update this statement

Nicegear.shop reserves the right to change this Statement at any time in its sole discretion and will post the date of last update at the top of this Statement. Such changes will be effective immediately upon posting them to Nicegear’s website or otherwise making them available to you. We will provide additional notice to you if we make any changes that materially affect your privacy rights.

8. Contact us

If you have any general questions or concerns about how we process and use your personal data or would like to exercise any of your privacy rights, you can contact our support team. us, which processes your personal information. Please note that you should direct any inquiries about your data to Nicegear.shop, where your personal information may be held.

Email: [email protected]

Phone number: +1 325-244-7679

Address business: 102 Oak St, Texarkana, TX 75501, USA

Working hours: 8 am – 17 pm (from Monday to Friday; Saturday & Sunday off)